• Q : Why should I trust you, you're thousand miles away ?
  A : We absolutely understand your concern, that's why we're using Paypal as your payment gateway, buyers and sellers are protected, please refer to Paypal's website for more information. Please also make sure your shipping address is CONFIRMED in paypal platform in order to be covered under Paypal's Buyer Protection Policies. In addition, our feedback on eBay is the best evidence for our honesty and realiability, check it out
• Q : Besides Paypal, do you have other payment option ?
  A : We aware that there are anti-paypaler's existing, we also accept T/T and Bank Deposit (Australia Customers), please email us for special payment arrangement. We'll ship your order within 2 business days after full payment received - exactly same as for those paypal transactions
• Q : How can I make sure the unit I bought is working before I receive it ?
  A : Some items such as LED are tested inside our office before packaging. In addition, we have return policy. Furthermore, don't forget Paypal's Buyer Protection
• Q : Any warranty for my purchases ?
  A : Yes, all products (except electronic components) from here have warranty with free swap, please refer to Warranty section for more details
• Q : How long I have to wait to get my purchases ?
  A : With registered first class air mail from Hong Kong Post Service, deliveries normally takes 7 to 14 business days. Our fastest record is 2 days to Eastern Coast of USA, 3 days to UK.
• Q :Any other shipping arrangements ?
  A : Definitely YES, we have EMS SpeedPost services here, takes 2 to 4 business days (no hold up by your custom and post office) with online tracking, for more information about shipping arrangements, please email us
• Q :Do you combine shipment to save my shipping charges ?
  A : Yes, we are always doing this because earning unreasonable profit from shipping and handling activities is not our business goal, overpaid shipping charge will be refunded - if you pay faster than receiving our paypal invoice
• Q : I am a reseller/wholesale, can we cooperate ?
  A : Why not ? We are always looking for honest business partners everywhere, feel free to email us, your enquiries will be seriously handled, they are very important to us
• Q : I want to develop my own product, what can you do ?
  A : After we received and understood your draft and/or idea, we'll start a meeting here to work out development costs for you, if you can let us have the initial order size, we can also calculate total costs including shipping for the first order. We recommend to develop your own packaging also
  
  Just pass us the head scratching works in developing, put all your energy on marketing for profit
• Q : Why do you change principal activities after 7 years establishment ?
  A : We found that it's not easy to keep quality if we're only buying and selling finished products (such as LED flashlight, headlamps). No matter how hard our QC team works, suppliers/manufacturers are always changing quality grading, product specification without any formal notification.
  
  In order not to ruin our business goodwill, we changed to make and sell, all kits are seriously assembled and tested before launching, furthermore, most of our working partners are interesting in electronics, our work here is also our interest, why not change ?
  
  We also noticed that more customers like to play around DIY projects and robot building, this also drives us to make a change
  
  For existing customers who still like our trading services, we're always happy to help, everything no change, we'll just do what we have done

 

If you still find questions not appearing in this page, please do not hesitate to contact us

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HAPPY AND SAFE BUYING HERE